An Agile Approach to IT Service Management

It's Time to Get Lean and Mean

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Organizations  are  seeking  to  reduce  complexity  in  their  IT  environments  with  flexible  infrastructures  that  better  support  dynamic  workloads.  IT  Service  Management  (ITSM)  infused  with  agility  is  helping  to  meet  that  goal.  It’s  a  lean  approach  that  leverages  proven  methodologies  and  practices  from  the  DevOps  world  to  enhance  collaboration,  flexibility,  and  efficiency.  But  you  might  be  asking  yourself  how  this  all  works.

HELPFUL INSIGHTS SO YOU CAN MAKE THE CHANGE

In  this  forward-looking  webinar,  Forty8Fifty  Labs’  Senior  Business  Development  Manager,  Armando  Wirshing  and  Atlassian  Practice  Manager,  Darren  Brown  will  take  you  through  the  inner  workings  of  an  agile  approach  to  ITSM.  They’ll  not  only  talk  about  core  process  functionality  but  bring  it  to  life  with  actual  use  cases  based  on  their  first-hand  experience  rolling  out  ITSM  in  the  real  world.  

What you will learn:

  • How ITSM is aligning IT organizations with DevOps – and the business
  • How core ITSM processes can be delivered as independent services
  • How to handle incident management
  • How the Atlassian family of tools can support your needs

Find out what others say is needed to succeed in today's IT

All-flash infrastructure for HIPAA-compliant high availability and increased capacity
All-flash infrastructure for HIPAA-compliant high availability and increased capacity
All-flash infrastructure for HIPAA-compliant high availability and increased capacity

Free Up Time

Ensure Compliance

Boost Performance

Minimize complexity and free your IT teams to work on more strategic and value-add
projects.

Accelerate mission-critical applications and virtual desktops with the right infrastructure.

Meet even the most rigid regulatory standards while hitting your growth goals, too.

Don’t let an old infrastructure hold you back from delivering quality service. Let us help.

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On-Demand Webinar

Jane Smith
Content Strategist

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